Privacy Policy
Effective Date: December 1, 2024
Dr Parenteau Pain Relief and Rehabilitation values your privacy and is committed to protecting the personal information we collect. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with British Columbia’s Personal Information Protection Act (PIPA).
1. Information We Collect
We collect the following personal information when you interact with us, including but not limited to:
- Name
- Email address
- Phone number
2. How We Use Your Information
The information we collect is used for the following purposes:
- To respond to your inquiries or appointment requests.
- To communicate with you about services, updates, and promotions (with your consent).
- To maintain our business records and improve our services.
We will not use your personal information for any purpose other than those outlined above without your consent, except where permitted or required by law.
3. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Secure storage of digital and physical records.
- Restricting access to personal information to authorized personnel only.
- Implementing technical safeguards, such as encryption and secure servers.
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may disclose your information in the following situations:
- To comply with legal or regulatory obligations.
- To third-party service providers who assist us in providing services to you (e.g., scheduling software or email services). These providers are bound by confidentiality agreements and are only permitted to use your information for specified purposes.
5. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, we securely destroy or anonymize it.
6. Your Rights
Under PIPA, you have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete information.
- Withdrawal of Consent: You may withdraw your consent to the collection, use, or disclosure of your information at any time, subject to legal or contractual obligations.
To exercise these rights, please contact us using the details below.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Dr Parenteau Pain Relief & Rehabilitation
1B – 1830 Oak Bay Avenue
Victoria, BC, V8R 6R2
Phone: (250) 589-6325
Email: drparenteau@gmail.com
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. The updated policy will be posted on our website with the effective date. We encourage you to review this page periodically.
Consent
By providing us with your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.